Support

Written and answered by the developer — usually within a day or two.

Common questions

Where is my data? On your phone. Cloud sync is a switch in Settings: on, your budget follows your account to a new phone; off, nothing new leaves the device.

A statement didn't import cleanly. Every row is shown for review before anything is added, and the import is checked against the statement's own totals. Correct a row's category once and TrueSpend remembers that merchant. If something still looks wrong, write below — tell me the bank and the format (PDF, photo, CSV), but never send the statement itself.

I'm not getting my sign-in code. Check spam for a message from no-reply@truespend.fardynelabs.com. Codes last ten minutes; asking for a new one invalidates the old.

How do I delete everything? Settings → Delete all my info wipes the phone. Settings → Delete account, at the very bottom, removes your account and everything stored with it from the server immediately.

Does it connect to my bank? No. TrueSpend never asks for banking credentials and has no connection to any institution. You bring the statement; it reads it.

Send a message

Straight to the developer's inbox. Include your device and iOS version if something is broken.

Prefer your own mail app? Write to contact@fardynelabs.com.